Pre-Orders Refunds:

Pre-order products are only to be refunded AFTER the turnaround time frame has passed due to shipment complications. That is if you'd rather not wait any longer.

Example: Turnaround time 1-2 weeks. If you message me a week and 3 days demanding a refund due to your item(s) not arriving yet, this is against our refund policy. Thank you!

To begin your return request, https://shopify.com/27222147181/account